Affiniv Surveys and NPS icon

Affiniv Surveys and NPS

Post purchase surveys to gather customer insights and feedback on your products, processes & site.
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Affiniv Surveys and NPS icon

Affiniv Surveys and NPS

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About this app

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Launched

December 8, 2021

Language

English


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